REFUND AND RETURNS POLICY
Thank you for choosing to shop at PINNACLE ERETAIL SOLUTIONS LLC. We are committed to providing you with high-quality products and excellent service. If you are not satisfied with the goods you purchased, we are willing to provide a refund or exchange service, the specific policy is as follows:
Refund conditions
●The goods must be returned within 30 days of purchase.
●The goods must be in original condition and not used or damaged.
●The goods must include original packaging and all accessories.
Refund process

  1. Please provide your order information and reason for refund through our customer service team or in the contact form on the website.
  2. Our customer service team will process your request as soon as possible and provide you with a return address and return instructions.
  3. Return the goods and order number to the return address provided.
  4. Once we receive and review your return, we will process the refund within 7 business days of receiving the goods.
    Refund type
    ●If you pay by credit card, the refund will be returned to your credit card account.
    ●If you use other payment methods, we will negotiate other refund arrangements with you.
    Special Notes
    ●Shipping costs are not refundable unless the return is due to quality issues or our mistake.
    ●For returns due to personal reasons, the refund amount may be deducted from shipping and handling costs.